Gladtidings ESchool
Plot 25 Nkwazi Rd, Techzam Building, Second Floor, Lusaka; Cell: +260 974950700; +260 955 998 563; +260955 441447 ; Email: info@gladtidingszm.com
Success = Human Effort + Divine Power

Terms and Conditions

Gladtidings Software Ltd Terms and Conditions – zamed.net (FEB/2019)

PLEASE READ THESE TERMS AND CONDITIONS PRIOR TO USING zamed.net.

By using zamed.net, the user agrees to the following terms and conditions:

1. zamed.net is operated by Gladtidings Software Ltd. The site offers school information management services, such as learner performance tracking, enrollment analysis, and student payments, to various stakeholders including school administrators and parents through a variety of software modules (“The Service or Services”).

2. The services offered on zamed.net are offered by Gladtidings Software Ltd. The Services offered on zamed.net may be provided by Gladtidings Software Ltd and / or other third-party providers and distributors.

3. The use of zamed.net is subject to the terms and conditions stipulated here under (“The Terms and Conditions”). The Terms and Conditions constitute an agreement between Gladtidings Software Ltd and the user of zamed.net.

4. The user is requested to carefully read the Terms and Conditions as they determine the user’s rights and obligations. Using zamed.net and clicking the “I agree to the Terms and Conditions” box on the student payments payment page, constitutes a definite and irrevocable acceptance on the part of the user to all the Terms and Conditions. The user and / or anyone on his behalf shall not have any claim and /or demand, whether direct or indirect, against Gladtidings Software Ltd and / or its owners and / or anyone acting on their behalf, except as provided here within.

5. Gladtidings Software Ltd reserves the right to change and / or modify, at any time and at its sole discretion, the Terms and Conditions, the scope and availability of the Services at zamed.net and any other aspect connected and / or related to zamed.net. Each change and / or modification shall take effect from the time of its inclusion in zamed.net. The binding Terms and Conditions of each payment made by the user shall be the Terms and Conditions appearing on the zamed.net site at the time of the payment. A user who does not agree with any part of the Terms and Conditions must not use zamed.net. The Terms and Conditions refer to both male and female, and the linguistic use of the male gender is for convenience only.

6. Gladtidings Software Ltd is the company which manages the business and is the party with which the card holder enters into a contractual agreement.

Information, Security and Privacy

7. The personal details that the user submits while making a payment of school fees, including the details of his payment(s), shall be retained by Gladtidings Software Ltd for its database. Gladtidings Software Ltd shall not transfer this information to any third party, except to its service providers and only for completing the payment.

a. Card holder agrees that “merchant of record” stores card on file for quick deposit,

b. Or Card holder agrees that “merchant of record” PCI DSS Level 1 service provider stores card on file for quick deposit.

8. Gladtidings Software Ltd dedicates resources and takes measures to prevent others from entering zamed.net and infringing upon the privacy of the zamed.net users. However, it is impossible to totally prevent others from entering the site and obtaining the information contained within, without Gladtidings Software Ltd knowledge and authorization. Therefore, the user hereby declares that he shall not have any claims and / or demands, whatever sort, against Gladtidings Software Ltd and / or anyone acting on its behalf arising from such unauthorized use of the information if it shall regretfully occur.

Ownership and Rights

9. The trademarks and models contained within zamed.net are the property of Gladtidings Software Ltd. The user must not copy and / or reproduce and / or republish and / or distribute and / or sell and / or transfer and / or modify and / or use, in any way or kind, directly and / or indirectly, any such data and / or information and / or any other element contained and / or is a part of zamed.net.

a. The school data contained in zamed.net is the property of each respective school. Authorized schools users have complete access and authority to modify, copy, download, print, delete, any such data as is produced by them, e.g., pupil records, results records, etc.

b. All other users, such as parents or DEBs, have rights to copy, download, print, but not to modify and redistribute data that they have access to from zamed.net, except such modifications as facilitate reporting.

10. Nothing contained on zamed.net should be construed as granting any license and / or any right to use any of the propriety rights displayed on zamed.net, nor any waiver of whatever kind, of those rights by their owners.

11. The use of any trademarks and / or other propriety rights, contained in zamed.net, on any other Web site and / or in any other environment of networked computers is strictly prohibited. The user must not post and / or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic, or profane material and / or any other material that could constitute and / or encourage conduct that would be considered a criminal offense and / or give rise to civil liability and / or otherwise in violation of any law domestic or foreign.

12. Illegal and / or unauthorized use of zamed.net and / or of the information contained in zamed.net shall constitute a breach of copyrights and / or trademarks and / or other intellectual properties and a violation of propriety laws. The user hereby declares that he knows that zamed.net and all the information and / or data contained within, as well as the form and design of zamed.net, are the exclusive property of Gladtidings Software Ltd.

13. Gladtidings Software Ltd makes no warranty of whatever sort or kind in regard to zamed.net and the services provided on zamed.net, all of which are provided on an “as is” basis. The data on zamed.net is generated by Schools, hence, Gladtidings Software Ltd and any third party providers and / or distributors, do not warrant the accuracy and / or completeness and / or reliability of any of the content and / or information and / or data contained on zamed.net, and expressly disclaim, to the fullest extent permitted by the applicable law, all warranties and conditions, including implied warranties and conditions of merchant ability and / or fitness for a particular purpose, and non-infringement, and those arising by statute and / or otherwise in law and / or from a course of dealing and / or usage of trades. zamed.net also includes merchant information over which Gladtidings Software Ltd has no supervision and / or control. Gladtidings Software Ltd does not verify the authenticity of this information and will not bear any liability for any mistake and / or deceit and / or discrepancy and / or missing information included therein.

Conditions and Liabilities

14. The liability of Gladtidings Software Ltd is Limited by their terms of contract as well as by international conventions and local laws. Before making any fee payments through zamed.net, it is recommended to read the specific school’s contractual policies.

15. Gladtidings Software Ltd should be considered only as an intermediary between the user and the school and therefore Gladtidings Software Ltd shall not be responsible and / or liable, directly and / or indirectly, to any damage and / or loss, of whatever sort or kind, due to the faulty and / or improper performance of those school services for which users make payments through zamed.net.

16. Gladtidings Software Ltd and / or any of the managers of zamed.net and / or the operators of zamed.net and / or anyone acting on their behalf do not warrant that the site is free from viruses and / or other malicious components that may damage the user’s computer and / or other equipment and therefore shall not be responsible, under any circumstances, and / or liable for any damages, of whatever sort or kind, caused by such viruses and / or other components.

17. In no event, shall Gladtidings Software Ltd and / or any third party provider and / or distributor be liable for any injury and / or loss and / or claim and / or damage and / or any special and / or exemplary and / or punitive and / or indirect and / or incidental and / or consequential damage of any kind (including but not limited to lost profits and / or lost savings and / or revenues), whether based in contract, tort, strict liability, or otherwise, which arises out, or in any way connected with, any use of zamed.net and / or any failure and / or delay (including but not limited to the use, or inability of use, of any component of zamed.net), the performance and / or non-performance by Gladtidings Software Ltd and / or any third party provider and / or distributor, even if Gladtidings Software Ltd and / or any such third party has been advised of the possibility of such damages.

18. The user shall compensate and indemnify Gladtidings Software Ltd and / or anyone acting on its behalf and / or any third party provider and distributor and their officers, directors, employees, and agents, from and against any claims and / or demands including for all the expenditures and / or damages and / or legal costs that Gladtidings Software Ltd may be liable to due to the usage of zamed.net by the user.

Change, Modifications and Cessation of the Site and Offered Services

19. Gladtidings Software Ltd may cease at any time the activity of zamed.net and / or cancel the services offered in it, including but not limited to all or some of the links contained in zamed.net to other sites.

20. Gladtidings Software Ltd may cancel the purchase of the services by the user, without any prior notice. Gladtidings Software Ltd may refuse access or cease access to zamed.net or to any part of it, to any user and at any phase, at its sole discretion and without any prior notice.

21. Gladtidings Software Ltd may change and modify, from time to time, the site’s structure and / or outlook and / or terms and conditions of use and / or the scope and availability of its offered services and / or any other element connected to the site, its operation and the services, at its sole discretion and without prior notice.

22. All pictures and images displayed on zamed.net are for demonstration purposes only and do not, in any of form, constitute any obligation of whatever sort on Gladtidings Software Ltd’s part.

23. Information displayed on zamed.net that is given to Gladtidings Software Ltd by third parties is under the sole responsibility of those parties, and Gladtidings Software Ltd shall not be responsible and / or liable to any mistakes and / or misrepresentation, of whatever sort regarding such information.

Use of zamed.net

24. The user may use zamed.net to perform such functions as are provided for in its set of services including making payments for school fees and must not use zamed.net for any other purposes, including without limitation, to make any speculative, false, or fraudulent payment and / or any payment in anticipation of demand.

25. A fee payment through zamed.net can be paid only by the forms of payment represented in zamed.net. Any person who owns a valid credit card or other form of payment may purchase services through Gladtidings Software Ltd. Without detracting from the above stated, a condition precedent for the execution of the purchase fee payment through zamed.net is the receipt of the approval of the user’s credit card company or form of payment provider for the purchase.

26. zamed.net is intended for school information management and fee payments and for the receipt of information in this regard to such services. No other use is permitted.

27. If the user represents that he is of a sufficient legal age to use zamed.net and to create binding legal obligations for any liability that he may incur as a result of the use of zamed.net, he shall be financially responsible for all uses of zamed.net by the user and those using his login information.

School Fees and Payment Procedures

28. The user should enter in the chosen fee’s details, the form of payment details, and all other details requested by the payment form. The user shall be solely responsible for all errors while entering the different requested details, including but not limited to errors in choosing the fee details and  / or fees that the user wishes to pay for.

29. Gladtidings Software Ltd and / or third party providers and / or distributors shall not be responsible and / or liable, directly and / or indirectly, if the fee payment and / or some of the fee payment’s details shall not be accepted by the system, for whatever reason and / or cause.

30. Gladtidings Software Ltd shall not be responsible for any technical and / or other problems that shall prevent the user from making fee payments on zamed.net.

31. Entering false details, including invalid credit card details and / or details of credit cards that the user has no right to use, is a criminal offense. Legal action can be taken against anyone entering false information, including civil suits for damages, which Gladtidings Software Ltd and / or any third-party providers and / or distributors, might incur due to, or regarding, the entering of false information.

32. Gladtidings Software Ltd and / or third party providers and / or distributors are under no obligation to accept the user’s fee payment and / or to give it priority over other fee payments including fee payments that were made later.

Amounts and Payments

33. The fee amounts listed on zamed.net are valid for fee payments made exclusively through zamed.net. The fee amounts specified on zamed.net are in the currency specified by each school, e.g., Zambian Kwacha. All payments in different currencies shall be translated correspondingly, as per the selling transfer rate. Gladtidings Software Ltd. shall debit the user’s credit card for the fee payment only after confirmation of the fee payment.

An extra fee will be charged for fee payment changes and / or cancellations.

34. Though the total amount that the customer is charged is clearly indicated on the payment page, the customer may incur additional costs depending on the preferred mode of payment (i.e.  debit card transaction fees for debit cards, etc).

Cancellations or Refund

36. Gladtidings Software Ltd collects fees on behalf of schools; thus, any claims for refunds shall be made according to each user’s respective school’s refund policy. Gladtidings Software Ltd. recommends that the user check carefully the terms and conditions stated in these polices.

Links to Other Sites

37. zamed.net contains links to different commercial Web sites and other Internet pages (hereinafter: “the other web sites”). Gladtidings Software Ltd has no control over the other web sites, and the use of them is subject to the terms, conditions and other instructions detailed in the other web sites, if such exist. The Web Sites are provided only for the user’s convenience and are not endorsed by Gladtidings Software Ltd. in any way or form.

38. Gladtidings Software Ltd shall not be liable in any way whatsoever to the contents of the other web sites and the inclusion of the links are not, in any way, confirmations of whatever sort, on Gladtidings Software Ltd’s behalf, as to the truthfulness and / or correctness of the information contained on the other web sites.

39. If the user shall decide to access the other web sites, he does so at his own risk. Every transaction that the user will carry out on the other web sites shall be executed directly between the user and the other web site and / or the site owners and / or its operators and / or anyone acting on their behalf, without any involvement on the part of Gladtidings Software Ltd and / or anyone acting on Gladtidings Software Ltd’s behalf, and Gladtidings Software Ltd and / or anyone acting on its behalf shall not be liable, in any way or form, to any act and / or transaction and / or purchase that shall take place in the other web sites.

40. By using zamed.net, the user agrees and acknowledges that he will have no claim and / or demand, of any kind or form, against Gladtidings Software Ltd. and / or anyone acting on its behalf for any use and / or act and / or transaction and / or purchase of products and / or services that will take place on the other web sites.

41. If Gladtidings Software Ltd and / or anyone acting on its behalf, shall try out of their good will and on exceptional basis to assist in solving a problem of a user on zamed.net that chose to carry out a transaction on the other web sites, this assistance shall not be interpreted in any way as putting any liability, of whatever kind or form, on Gladtidings Software Ltd. and /or anyone acting on its behalf. Similarly, nothing shall be interpreted in these Terms and Conditions as creating any liability of whatever sort or kind on Gladtidings Software Ltd. and / or anyone acting on its behalf, for any act, whatsoever, that the user has taken on the other web sites or by means of the other web sites.

Entire Agreement, Additional Terms and Severability

42. These Terms and Conditions, together with those incorporated herein or referred to herein, constitute the entire Agreement between Gladtidings Software Ltd and the user, relating to the subject matter hereof, and supersedes any prior understandings and / or agreements (whether oral and / or written) regarding the subject matter, and may not be amended and / or modified except in writing or by making such amendments or modifications available on zamed.net.

43. Additional terms and conditions may apply to fee payments on zamed.net, and the user agrees to abide by such other terms and conditions.

44. The Terms and Conditions shall be deemed severable. If any provision shall be determined to be unenforceable and / or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by the applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Jurisdiction and Choice of Law

45. The law of  Zamhia only, shall govern this Agreement and the fee payments made through zamed.net. The Courts of Law in Zambia shall have the exclusive jurisdiction in any dispute and / or complaint and / or the claim regarding the use of zamed.net and the purchases/fee payments made on it.

Terms & Conditions

46. Each school’s conditions and cancellation / return policy will apply.

47. The credit card that made payment must be presented when the service is consumed and / or at the check-in (or prior to consumption of the service), together with valid identification documents. In all cases, if the card holder is not the service consumer, Gladtidings Software or the service provider will request additional verification information.